Frequently Asked Questions

If you are not a member of Kcielo, you can complete your membership process by clicking the Dealer Login and saving the required information from the "Apply" menu.

When registering as a member, you must fill in the requested information completely so that your orders are not delayed.

You can of course order without being a member. You can create your order from the "Get Offer" section by clicking on the menu at the top of the screen on computers and on mobile devices.

Kcielo panel is a B2B panel. It is not an e-commerce panel. From this panel, you can only see the dealer prices of the products and place an order. You can make the payment with our company after the order as you have determined.

After registering to the dealer panel, you can change or update your address information by entering the "My Address Information" field from the "My User Information" button.

To order, simply follow these steps: You can add the products you want to buy from the product pages to your cart by clicking the 'Add to Cart' button. You can choose one of your registered addresses from the payment screen, or add a new address information. You can complete your payment by entering your card information on the same screen and choosing one of the installment options if you want to make installments.

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